At PIN Waste, we are committed to providing high-quality waste services to all our customers. To cover the cost of setting up new accounts and to prevent us from raising the ongoing cost of our waste services, we charge a one-time new account startup fee. This fee covers our team's administrative expenses and overhead, allowing us to continue providing the same great service at an affordable price. As part of our commitment, we offer a free bin replacement service to ensure that our customers always have bins that are in good condition. We are dedicated to providing transparent and upfront pricing to our customers, and this fee is a necessary cost to help us maintain the level of service our customers have come to expect from us.